I know, I know, I don’t write for days, and now a deluge. This is going out via FSU lists.
Technology News and Notes
An Update from the FSU Libraries Department of Technology and Research
Laptop Program Delayed
FSU has indefinitely delayed its student laptop program, which had been scheduled to launch in the fall of 2007. This gives us some crucial breathing room in terms of demand on our in-house wi-fi. However, we have requested funding to expand our wireless services to both address high usage and cover the “dead spots” in the building. We’ll keep you posted.
Find it at FSU to launch soon
Just a reminder that we are replacing the inscrutable “SFX” graphic used to identify SFX services with Find it @ FSU. We have press kits with fact sheets, buttons, and monitor toppers we’ll send out to departments and campus libraries just as soon as our buttons arrive (any minute now).
Forms! Forms! Forms!
We have created three forms to make it easier to report Aleph or computer support problems, and to request changes or additions to the FSU library website. These forms also allow us to track support requests in an organized fashion. Also, when you submit a request through these forms, you will get a confirmation email. For these reasons, we ask you to use these forms whenever possible.
See the “Forms” section of the main library page, or go here and scroll down to Library Staff-Only Forms:
http://www.lib.fsu.edu/forms
Aleph Support Request Form: Use this form to submit non-emergency Aleph service requests, such as problem reports, new user accounts, questions, and suggestions. Dongqing Xie, our Aleph Coordinator, monitors this form and either answers the messages in-house or forwards them to FCLA, as appropriate. For Aleph issues requiring immediate attention, please contact Dongqing at 644-5347 or follow your own department’s procedures for contacting FCLA directly.
Technology Support Request Form: Use this form if you have a non-emergency computer-related problem or request for support. If your computer problem is more urgent, call the Systems Office at 644-5685. This queue is monitored by Edward and other systems support staff.
Website Request Form: Use this form to ask for changes or additions to the library website. This queue is monitored by Jonathan Blackburn, Web Development Librarian.
Aleph Task Force
With the Aleph 18 upgrades around the corner, we are reviving the Aleph Task Force. We have an in-house mailing list for the Task Force and will soon announce our training plan.
Instant Messaging Project
We have a small pilot project involving the use of AOL Instant Messenger to improve interdepartmental communications. If you are already using AIM, or would like to learn how to use it, contact Emily Gaskin (AIM/Email egaskin@mailer.fsu.edu ) for our master buddy list, and for instructions on how to establish an AIM screen name based on your FSU email address.
Database Locator Departing
WebLuis will be shut down by summer 2007, and that also means that the Database Locator in WebLuis will also be going away. As of March 1, 2007, the FSU library website will no longer link to Database Locator. However, as of mid-February we will be offering yet one more form, which you will be able to use to recommend updates to our database finder, which should help keep it current.
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